Last Updated: July 22, 2026

At Usicka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit www.usicka.com, create an account, place an order, or interact with our website and services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Our online store is securely hosted by Hmarman, providing the infrastructure that powers our website and online shopping experience.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order Information

  • Products purchased
  • Order history
  • Delivery preferences
  • Return and exchange records

Payment Information

We collect payment-related information necessary to process your order.

For your security, Usicka does not store your complete debit or credit card details. Payments are securely processed through trusted third-party payment providers.

Account Information

If you create an account, we may collect:

  • Username
  • Password (encrypted)
  • Saved addresses
  • Wishlist
  • Shopping preferences

Device & Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referral source
  • Date and time of access
  • Cookies and similar technologies

Communications

When you contact us by email, WhatsApp, contact forms, or social media, we collect the information you voluntarily provide.

2. How We Collect Information

We collect information through:

  • Orders placed on our website
  • Account registration
  • Newsletter subscriptions
  • Customer support requests
  • Contact forms
  • Cookies and analytics technologies
  • Payment providers
  • Shipping partners
  • Advertising platforms such as Google and Meta

3. How We Use Your Information

We use your information to:

Process Orders

  • Confirm purchases
  • Process payments
  • Arrange shipping
  • Provide delivery updates

Improve Our Services

  • Enhance website performance
  • Personalize your shopping experience
  • Improve customer service
  • Develop new products and features

Marketing

With your consent where required, we may:

  • Send promotional emails
  • Notify you about new collections
  • Share exclusive offers
  • Recommend products based on previous purchases

You may unsubscribe from marketing communications at any time.

Customer Support

We use your information to:

  • Respond to inquiries
  • Resolve complaints
  • Process returns and exchanges
  • Provide after-sales assistance

Security & Fraud Prevention

Your information helps us:

  • Detect fraudulent transactions
  • Prevent unauthorized access
  • Secure customer accounts
  • Protect our website and business

Legal Compliance

We may use your information to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Enforce our Terms & Conditions
  • Protect our legal rights

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

  • Remember your preferences
  • Keep you logged in
  • Analyze website traffic
  • Improve website performance
  • Display relevant advertisements

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We only share your information when necessary to operate our business.

Your information may be shared with:

  • Payment processors
  • Shipping and logistics companies
  • Website hosting providers
  • Analytics providers
  • Marketing platforms
  • Customer support tools
  • Government or legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

6. International Data Transfers

As an international business, your information may be processed or stored in countries outside your country of residence.

These may include:

  • United Arab Emirates
  • Canada
  • United States
  • Other countries where our service providers operate

Whenever personal information is transferred internationally, we take reasonable measures to ensure appropriate protection in accordance with applicable data protection laws.

7. Data Security

We use commercially reasonable technical, administrative, and organizational security measures to protect your information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted data access
  • Firewall protection
  • Security monitoring

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your country or applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent
  • Request data portability
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

10. Children’s Privacy

Our website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately so we can remove it from our records.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive:

  • Product announcements
  • New collection updates
  • Promotional offers
  • Exclusive discounts

You may unsubscribe at any time by:

  • Clicking the “Unsubscribe” link in our emails, or
  • Contacting our customer support team.

Please note that you will continue to receive important transactional emails such as order confirmations and shipping updates.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

The updated version will always display the latest Last Updated date at the top of this page.

Your continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Usicka

Website: www.usicka.com

Email: arifasicka@gmail.com

Business Address:
Naif Road, Deira, Dubai, United Arab Emirates

Business Hours:
Sunday – Thursday
9:00 AM – 5:00 PM (UAE Time)

We are committed to responding to all legitimate privacy inquiries as promptly as possible.