RETURNS, REFUNDS & EXCHANGES

Customer satisfaction is important to Usicka. If you are not satisfied with your purchase, please review our Return Policy before requesting a return or exchange.

Returns and exchanges may be accepted only if:

• The item is unused, unworn, and in its original condition.
• Original tags and packaging remain intact.
• The request is submitted within the eligible return period.
• Proof of purchase is provided.

The following items are generally not eligible for return unless they arrive damaged or defective:

• Custom-made products
• Personalized items
• Clearance or sale items
• Wholesale orders (unless otherwise agreed in writing)

Refunds, when approved, will be issued using the original payment method whenever possible. Shipping charges, customs duties, taxes, and other third-party fees are generally non-refundable.

CANCELLATION POLICY

Orders may only be cancelled before they enter processing or production.

Once an order has been packed, shipped, or custom production has begun, cancellation requests may not be accepted.

Usicka reserves the right to cancel any order due to:

• Payment failure
• Product unavailability
• Pricing errors
• Suspected fraud
• Violation of these Terms
• Government or legal restrictions

If we cancel an order after payment has been received, an appropriate refund will be processed.

INTELLECTUAL PROPERTY

All content available on this Website is the exclusive property of Usicka unless otherwise stated.

This includes, but is not limited to:

• Product photographs
• Logos
• Brand names
• Graphics
• Website design
• Product descriptions
• Videos
• Catalogs
• Marketing materials
• Text
• Source code
• Layouts

No content may be copied, reproduced, distributed, modified, translated, published, sold, licensed, or commercially exploited without our prior written permission.

Unauthorized use may result in legal action.

ACCEPTABLE USE

You agree not to use our Website:

• For any unlawful purpose.
• To violate any local or international law.
• To infringe intellectual property rights.
• To distribute malware or malicious software.
• To interfere with Website security.
• To gain unauthorized access to servers or databases.
• To scrape, crawl, or harvest Website content using automated systems.
• To submit false or misleading information.
• To impersonate another person or organization.
• To interfere with other users’ access to the Website.

Violation of these rules may result in immediate suspension or permanent termination of your access.

USER SUBMISSIONS

If you submit reviews, feedback, suggestions, comments, testimonials, images, videos, or other content to Usicka, you grant us a non-exclusive, royalty-free, worldwide license to:

• Publish
• Display
• Modify
• Translate
• Reproduce
• Distribute
• Use such content for promotional or business purposes.

You confirm that:

• You own the submitted content or have permission to submit it.
• The content does not violate any third-party rights.
• The content is not defamatory, illegal, offensive, or misleading.

We reserve the right to remove any user-generated content without prior notice.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services.

These links are provided solely for convenience.

Usicka does not:

• Control third-party websites.
• Endorse third-party content.
• Guarantee the accuracy of third-party information.
• Accept responsibility for third-party products or services.

Your use of third-party websites is governed by their own policies and terms.

THIRD-PARTY SERVICES

We may rely on third-party providers to operate certain parts of our business, including:

• Payment processing
• Shipping carriers
• Website hosting
• Analytics
• Marketing platforms
• Email communication
• Security monitoring

These providers operate independently and may have their own privacy policies and terms.

Usicka is not responsible for service interruptions caused by third-party providers.

WEBSITE AVAILABILITY

While we strive to keep our Website available at all times, uninterrupted access cannot be guaranteed.

We may temporarily suspend or limit access due to:

• Scheduled maintenance
• Security upgrades
• Technical failures
• Server issues
• Cybersecurity incidents
• Circumstances beyond our reasonable control

We are not liable for losses resulting from temporary Website downtime.

DISCLAIMER OF WARRANTIES

Our Website, products, and services are provided on an “as available” and “as is” basis unless otherwise required by applicable law.

To the fullest extent permitted by law, Usicka disclaims all express or implied warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Accuracy of information
• Error-free operation
• Security against cyber threats

We do not guarantee that:

• The Website will always be available.
• Errors will be corrected immediately.
• The Website will be free from viruses or harmful code.
• Product availability will always remain unchanged.

LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, Usicka shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

• Use of the Website
• Inability to use the Website
• Delayed shipments
• Product availability
• Technical failures
• Data loss
• Business interruption
• Loss of profits
• Loss of goodwill

Our maximum liability for any claim relating to a product or service shall not exceed the amount actually paid for the applicable order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.